JB
Johan B

1 reviews | Active since Feb 2013

06 Apr 2017, 08:53

4 days after package have been cleared from customs and still no delivery

<p>I am still waiting for my package to be delivered. It was cleared from customs Monday monring already. Nobody even tried to get in contact with me about the duty and vat, I had to phone and request the invoice. This have been paid and proof of payment have been sent but still no delivery??????</p>

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Replies (1)
Fedex Express
Fedex Express's reply06 Apr 2017, 09:13
Official

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge