2nd time unhappy

I can’t believe that it’s the second time I need to leave a review on this platform to get a response. The receiver of my package in South Africa asked that the invoice for release of the package gets sent to me, now it’s been a week again, 3 phone calls and an email later, and I still haven’t received the invoice. I live in China currently and can’t receive phone calls from South Africa. Terrible service - AGAIN!