DH
Dash H
1 reviews | Active since Jul 2012
24 Jun 2024, 08:18
******
Do not use this service, they are ******. They request money for services that don't get rendered, and essentially stole over R7000 from me and are refusing everything.
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
24 Jun 2024, 09:53Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order.
Regards
Resolution desk
Regards
Resolution desk
Fedex Express's reply24 Jun 2024, 09:53
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order.
Regards
Resolution desk
Regards
Resolution desk
DH
Dash H's updateReviewer Update
25 Jun 2024, 07:54 I am very disappointed in the way that Fedex handled this, they ran me around in circles for almost a month before charging me a several thousand rand in a bit of a strong-arm. They said I was liable and if I don't pay I can be fined double that amount, They said I was liable for a possible refund with the correct paperwork which was all handed to them, yet still I was forced to pay that amount. This feels a bit like ******ion to be quite honest.
DH
Dash H's update25 Jun 2024, 07:54
Reviewer Update
I am very disappointed in the way that Fedex handled this, they ran me around in circles for almost a month before charging me a several thousand rand in a bit of a strong-arm. They said I was liable and if I don't pay I can be fined double that amount, They said I was liable for a possible refund with the correct paperwork which was all handed to them, yet still I was forced to pay that amount. This feels a bit like ******ion to be quite honest.
Fedex Express's replyOfficial
02 Jul 2024, 10:33 We apologize for the ongoing delay and frustration with your query. We are actively working on your case and following up daily with the relevant teams. Your case is our top priority, and we will update you as soon as there is new information.
Fedex Express's reply02 Jul 2024, 10:33
Official
We apologize for the ongoing delay and frustration with your query. We are actively working on your case and following up daily with the relevant teams. Your case is our top priority, and we will update you as soon as there is new information.