HL
Hanro L
1 reviews | Active since Jul 2024
24 Jul 2024, 22:14
24 Emails later…
If a 0 star was allowed I would’ve chosen it. 24 emails back and forth just to receive the correct invoice after fedex got the invoice wrong.
Note Fedex already confirmed that they made a mistake on the 2nd email, and continued to send me the incorrect invoice 5 times.
I had to follow up on everything single email I send and had to beg , literally beg for service. I asked for the person in charge to phone me , but this was just ignored.
I really hope to never to business with Fedex again.
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Fedex Express's replyOfficial
25 Jul 2024, 07:15Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Best regards,
Fedex Express's reply25 Jul 2024, 07:15
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk
Best regards,