MC
Makungu C

1 reviews | Active since Nov 2020

06 Jan 2022, 09:26

2 years no delivery

I am absolutely upset. Fedex South Africa has disgusting service. My parcel has to end up being abandoned because they failed to do their job.

Almost 2 years of calling and email and no one has returned my calls or emails. I have spent alot of money to have it be a loss.

They clearly don't do their job starting from management.

0
Replies (3)
Fedex Express
Fedex Express's reply06 Jan 2022, 09:30
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Valdemiro Macome

Best regards,

MC
Makungu C's update06 Jan 2022, 10:21
Reviewer Update
It's always the same response. I'm very angry with your company's lack professionalism.
Fedex Express
Fedex Express's reply06 Jan 2022, 10:29
Official
Good day Makungu.
Thank you for your response.
Please note that we have tried reaching out to you on cellphone number *** with no answer.
Kindly provide us with an alternative contact number we can contact you on for urgent resolution on your shipment.

Kind Regards
Lunga 

Best regards,