Poor service

Our car has been with Fedauto in kokstad since 25 September. I have been liaising with Nishan who sometimes does not return my calls or emails. This morning I called to speak to supervisor or manager, I was informed they out of office. I left my details no one responded to my message.

All in all our car is still not fixed, I don't know why did they accept the car when they knew they will not attend to it. The sad part is we are in east London and the car is in kokstad.

I never experience such poor service compared to this one.