1 reviews | Active since Mar 2015
POOR AFTER SALE SERVICE
I bought a Fort Figo Ambiente 1.4, 2015 model from FEDAUTO NEWCASTLE on 26 February 2015. There was a dent on the left front door. The Sales Manager promised to fix it for me and made arrangements with a service provider in Newcastle to fix the dent. He sent the Sales person with me to the place were the dent will be fixed. This was a few days after I received the vehicle. With our arrival the the service provider told me that he can only fix the dent on Saturdays and took my number. I never heard from him since then. I phoned the Service manager at FEDAUTO to report that the service provider never called me back. I called him two times after that to find out what the delay is since there is no progress!! He promised to personally make arrangements to get my car fixed, even if he must sent me to another service provider who can fix the dent. It is now ONE MONTH LATER and the dent is still not fixed and I am still kept in the dark!! On 24 March I decided to rather sell the car!! That is that!! Poor service by excellence!!
