They don't do raincheck on their stock an promise customers to come back almost every week an no stock answer

I went to fairprice on January 2024 I wanted to buy couch they did not have an tolde.to come next week I went back but still no stock I ended up buying sleeper couch but I assembled the sleeper couch but it was so long an not looking nice I'm my space so I wanted refund but lost the slip the worst part was that I could not get the refund cos of the slip so I was so disappointed in their service an the was nothing they cannot do without the slip so I felt like their service was bad they could not even check their daily transaction so now I'm sticker with the long sleeper couch there is nothing I can do about it