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ashika M

1 reviews | Active since Jan 2015

03 Feb 2015, 21:56

Deceptive sales

I was interested in purchasing the FAW V2 at the princess crossing branch. I received very speedy service regarding vehicle finance and car insurance. I was so excited about this until I sat back to think. Very little information was given to me regarding the loan amount being financed? I was also told that the extras of the vehicle was inclusive of the R99000 of the vehicle purchased. No quote of this vehicle was also sent to me. In short I feel like I was deceived by FAW and as a result of all this I have not purchased the vehicle

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Replies (1)
FAW Passenger Vehicles
FAW Passenger Vehicles's reply04 Feb 2015, 10:27
Official
Hello ashika1981,

Thank you for your mail.

We are relaying the matter to the Dealer for a response to you regarding your complaint.

Please accept our apology for the inconvenience caused.

Kind Regards
Delmera Reddy
Customer Liasion Officer

Best regards,