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ashika M
1 reviews | Active since Jan 2015
03 Feb 2015, 21:56
Deceptive sales
I was interested in purchasing the FAW V2 at the princess crossing branch. I received very speedy service regarding vehicle finance and car insurance. I was so excited about this until I sat back to think. Very little information was given to me regarding the loan amount being financed? I was also told that the extras of the vehicle was inclusive of the R99000 of the vehicle purchased. No quote of this vehicle was also sent to me. In short I feel like I was deceived by FAW and as a result of all this I have not purchased the vehicle
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Replies (1)FAW Passenger Vehicles's replyOfficial
04 Feb 2015, 10:27Hello ashika1981,
Thank you for your mail.
We are relaying the matter to the Dealer for a response to you regarding your complaint.
Please accept our apology for the inconvenience caused.
Kind Regards
Delmera Reddy
Customer Liasion Officer
Thank you for your mail.
We are relaying the matter to the Dealer for a response to you regarding your complaint.
Please accept our apology for the inconvenience caused.
Kind Regards
Delmera Reddy
Customer Liasion Officer
Best regards,
FAW Passenger Vehicles's reply04 Feb 2015, 10:27
Official
Hello ashika1981,
Thank you for your mail.
We are relaying the matter to the Dealer for a response to you regarding your complaint.
Please accept our apology for the inconvenience caused.
Kind Regards
Delmera Reddy
Customer Liasion Officer
Thank you for your mail.
We are relaying the matter to the Dealer for a response to you regarding your complaint.
Please accept our apology for the inconvenience caused.
Kind Regards
Delmera Reddy
Customer Liasion Officer
Best regards,
