Strike 3 @ Fat Cake City Greymont

This is the 3rd incident that I had with the Fat Cake City Greymont store today, Friday the 20th of November 2020. I was standing in line on the designated spot, practicing social distancing and waiting to be assisted by the cashier, Mellisa Sibanda. She was busy attending to two (2) customers, so I was next in line to be assisted. Next moment, a guy came past me straight to the till and after assisting the two (2) customers, she proceeded to serve the customer who came straight past me to the till point. I've let her assist him, as it appeared that he might have went to get cash for his order and returned. Melissa then moved away from the till and another lady who was also at the store front, came to the till, as I was about to approach the cashier to place my order, the lady waiting behind me, came past and went to the till. The cashier once again assisted this customer and left me standing, without pointing out to the customer that I was next in line to be assisted. I am highly disappointed in the level of customer service at this particular franchise of Fat Cake City and being the third incident of poor customer service received at this branch, sorry to say, but this branch won't receive my support again and I will not be recommending this franchise to anyone. Feel free to go and view your CCTV footage to verify my complaint.