Pathetic

After numerous occations of poor service or an order being messed up, I must admit that tonight was the last straw at karaglen fat cake city. Firstly the food was bland which we overlooked cause this can easily be corrected but when my fiancé found more than one strand of Hair in her food that was is. Needless to say I am fuming and will never return to this franchise. I expect a manager to contact me asap or I will have to contact a Health inspector or the ombudsman