Unable to offer even basic services

Have been hosting a few websites with them for years. They are based in India and the USA, where they used to host at ThePlanet, but are now using someone else. The past year has been a nightmare. They cannot host a small forum without frequent downtime and SQL errors. Their support has become non-existent, and their live support is always down. I cannot recommend them for any form of hosting at all. It has degraded the past 2 years to the point that I cannot even back up my own data to move elsewhere, and the same old excuses are given every time, without a decent explanation. <br> Seriously....avoid them.