Poor customer service and experience

I have had the worst experience and would not recommend this airline if you want swift travelling. On the day of my flight, I was delayed after being told we can only check in following an ongoing briefing. There was no one to assist by the desk, inquired 3 more times and on the fourth attempt was only told its too late to board. Tried to query with management, they made us pay for another booking and delayed the flight with 2 more days. There was no acknowledgement whatsoever from the entire team, that this was a fault on their side, instead tried to put the blame on us. The management has promised to call to resolve this yet nothing has been done. Still awaiting a call which I doubt would never happen!

On the day of the rescheduled flight, there was a delay of over half an hour with no communication or anything. The attendants disregard the value of time and make is seem like we are not human. For anyone willing to use this flight, reconsider your options unless it's the only airline available. Be ready for dissapointments.