1 reviews | Active since Jun 2016
Money mongers Terrible customer Service
<p>I booked a ticket online and made the mistake of selecting dar instead of Zanzibar. I was told it's fine and that I can get off in Zanzibar and then sort the return flight of 26 June out at the Fastjet Officeses. Subsequently I spent a half a day of my holiday at the office. My flight wrongly booked leaves Dar Es Salaam on Sunday just after 8:00. That would mean that we would have to book another flight on Sa****ay afternoon through to Dar Es Salaam and pay for an additional nights accommodation. Worse is that we loose another night of our long saved holiday. Fastjet has another flight on Sunday with seats available but advised us that they can not accommodate us by allowing us to pay in the additional Zanzibar to Dar Es Salaam fair and to move us to this flight without charging us MORE than what a complete new full price ticket for the whole trip is. This airline will rather loose their customers than change a ticket at a fair price a week before the planned flight!!</p>
