1 reviews | Active since Oct 2016
FASTJET AIRLINE FAILS AGAIN - NEVER USE THIS AIRLINE
<p>The last experience one would want, is a delayed flight or a simply *********** airline experience. Travelling from Jhb - Zanzibar (FN0202), scheduled for 11:30am. Sitting at the boarding gate ready for departure only to find that I am at the wrong gate. The FASTJET ticketing desk had printed the incorrect details. Furthermore, had I not gone to enquire why is it that we are not yet boarding, I would have missied my flight, together with the other 23 people that were sitting with me. The flight was then delayed to 12:05 and a new gate is allocated.</p> <p>We were told to just be patient.</p> <p> </p> <p>To think that the experience was just once off, FASTJET fails once again. My departure from Zanzibar (FN0201) sheduled for 08:50am is now changed. The flight will be delayed until 18:20 PM.</p> <p>How unfair is it that nothing can be said about this and that all passengers must just "Go with the flow".</p> <p>When you wish you escalate the type of service, one is told that there is not much that you can do.....</p> <p> </p> <p>ABSOLUTELY CORRECT! AS AN INDIVIDUAL I CANT DO ANYTHING BUT VOICE MY EXPERINCE. BUT AS AS A CUSTOMER AND AS PROSPECTIVE CUSTOMERS, WE CAN CHOOSE NOT TO AFFORD FASTJET THE OPPOTUNITY FOR ANOTHER DISAPPOINTMENT.</p>
