DISATISFIED CLIENT

My name is Joseph Mweru Murugi. <br> <br> I booked a flight that was later cancelled, with booking Reference FBS3FG, from Arusha to Mwanza. <br> I had paid Tshs.179,020.00 via MPESA on 19th April 2015, but have not got a refund up to today. The MPESA transaction details are BO18GS422, trasacted on 19-04-2014 at 20:11:14 EAT. <br> <br> Last week, i called their office line (+***00) severally, and promised that my refund would be effected. They directed me to a lady with the number (+***34) by the name of Christine Kausan, who arrogantly told me to give her time and disconnected my call before I could give full details. <br> <br> I am a frequent client of fastjet, and my staff have flown with fastjet in numerous occasions. All I request is that they refund the money so that we can put this behind us. <br>