DO NOT USE THIS COMPANY!!!!!

Worst company I've ever dealt with. I do not owe them a cent but they have still listed on the credit bureaus that I owe the them.

Logged multiple support tickets to ask them to update the credit profile info but all I is a copy/paste response below then the ticket is closed.

"Thank you for contacting us regarding your Credit Report. What your credit report is about and why it is important: Creditors report on-time payments, late payments, loan terms, credit limits, and balances owed to Credit Bureaus. Credit Reports and Credit Scores are indicators of how a consumer handles his or her debt and credit and are used when calculating a credit risk profile. The National Credit Act means that all consumers are entitled to get their Credit Report free of charge, once a year, from every Credit Bureau. Once a consumer has paid their debt in full, the creditor has 7 days to inform the Credit Bureaus. It can take the Credit Bureau up to 14 working days to update the consumer’s records. Default Listings (when a consumer failed to pay the debt) remains on the consumer’s Credit Profile for 2 years. If a consumer continually pays their accounts late, this behaviour could also be listed and will reflect for 1 year. You can view your Credit Profile anytime by logging into My Profile on www.fasta.co.za Please use our Customer Support Portal by visiting www.fasta.co.za and clicking on ‘Contact Support’ to submit any further queries."