Nothing fast about them

<p>I cose Fast Connect because their value propostion is getting a company registered within a few days. On the 14th of March I had made payment which was successful although their records didn't pick it up. On the 28th of March I sent them a screenshot to show it is successful. A POP cannot be sent since its a card transaction but its very easy for them to log into their PayFast account and check the payment status of the transaction (which I can only assume they don't know how or couldn't be bothered to do). I've emailed them multiple times and left support tickets all without a single person attempting to contact me. I phoned them today (10 April) to get feedback and still they have no clue that the payment was made and successful. I asked to speak to a manager, but apprently their meeting which they were in was too important to deal with me even though I told the agent that I would post the service experience on social media, which I did. I then spoke to an online agent, showed them the social media posts and asked that a manager contact me within half an hour before I leave a Hello Peter review. He said someone would, that was over an hour ago and here we are. Still waiting, still nobody has contacted me, not even once.</p>