Worst service provider

The most nonsensical company i ever had to deal with. They got lost with my parcel and took it to polokwane. They dont even bother to call me and update me that i will no longer recieve my parcel. when i cakk them they make it my problem that their *********** driver got lost with my parcel, this is happening when they have my cell number. after doing follow up i was told that not only is my parcel lost, it also got damaged therefore i must wait extra 15 days.

I really wish takealot can give us option to pick the delivery company bcz this is nonsense