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Nevenka N
1 reviews | Active since Dec 2019
04 Dec 2019, 08:34
Shocking service
Shocking service. Phoned 3 times, emailed once. I was promised feedback. Still waiting.... Its been 3 days. In the meantime their lack of service is reflecting badly on the service I am trying to extend to my clients.
Helpful (0)
Replies (5)0
Replies (5)
Fast And Furious Couriers's replyOfficial
04 Dec 2019, 08:52Good Morning Nevenka,
Our sincere apologies for the delay in feedback.
One of our agents will call you to resolve this issue.
Kind regards
Sue Bloem
Business to Business Team Leader
Our sincere apologies for the delay in feedback.
One of our agents will call you to resolve this issue.
Kind regards
Sue Bloem
Business to Business Team Leader
Fast And Furious Couriers's reply04 Dec 2019, 08:52
Official
Good Morning Nevenka,
Our sincere apologies for the delay in feedback.
One of our agents will call you to resolve this issue.
Kind regards
Sue Bloem
Business to Business Team Leader
Our sincere apologies for the delay in feedback.
One of our agents will call you to resolve this issue.
Kind regards
Sue Bloem
Business to Business Team Leader
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Nevenka N's updateReviewer Update
04 Dec 2019, 09:58As I thought. Still nothing. I have exhausted all avenues of contact.
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Nevenka N's update04 Dec 2019, 09:58
Reviewer Update
As I thought. Still nothing. I have exhausted all avenues of contact.
Fast And Furious Couriers's replyOfficial
04 Dec 2019, 11:24Nevenka, as promised you will have your parcel before 12.00 p.m. today. I have just confirmed with the driver.
Regards
Sue Bloem
Regards
Sue Bloem
Fast And Furious Couriers's reply04 Dec 2019, 11:24
Official
Nevenka, as promised you will have your parcel before 12.00 p.m. today. I have just confirmed with the driver.
Regards
Sue Bloem
Regards
Sue Bloem
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Nevenka N's updateReviewer Update
04 Dec 2019, 11:59Thanks Sue, the parcel has just been delivered. May I please ask as a customer that you make your contact details public and more accessible. It is very hard to try and contact you.
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Nevenka N's update04 Dec 2019, 11:59
Reviewer Update
Thanks Sue, the parcel has just been delivered. May I please ask as a customer that you make your contact details public and more accessible. It is very hard to try and contact you.
Fast And Furious Couriers's replyOfficial
04 Dec 2019, 12:07Hi Navenka,
Your comments are noted. I will escalate your concern.
Wishing you a lovely day further.
Kind regards
Sue
Your comments are noted. I will escalate your concern.
Wishing you a lovely day further.
Kind regards
Sue
Fast And Furious Couriers's reply04 Dec 2019, 12:07
Official
Hi Navenka,
Your comments are noted. I will escalate your concern.
Wishing you a lovely day further.
Kind regards
Sue
Your comments are noted. I will escalate your concern.
Wishing you a lovely day further.
Kind regards
Sue