1 reviews | Active since Jun 2017

09 Jun 2017, 17:28

service makes me FURIOUS

<p>Order was placed on 26 may with one day only. waited for order to be delivered and followed up for a week only to find out that the package was lost. i requested a full refund which i was told has been processed and still no credit to my account. package has suddenly made its way to my home. i asked for it to be picked up and no response from either company. Both One day only and Fast and Furious are not interested.</p>

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Replies (1)
Fast And Furious Couriers
Fast And Furious Couriers's reply12 Jun 2017, 09:25
Official

Good Day,

we will be investigating the incorrect information that was supp**** to you in regards to our order being lost, and apologise for the manner in which it was dealt with.

Unfortunately we are a delivery partner for Onedayonly and do not handle the returns on their behalf, hence the reason why we have not been able to assist you in this regard.

I will share this post with the staff responsible.

Regards