JB
Jacques B

1 reviews | Active since Jan 2018

26 May 2020, 09:45

Rather go with another Courier Service if you need soemthing delivered.

Good day

I received a call that I have a delivery but the address was set to my workplace (Initial delivery somewhere middle March - 2 weeks before the lockdown). So I gave the new address, around the start of May if I remember correctly, and called the sender to change the address. About two weeks later I get the call that my parcel is ready. AGAIN at my workplace. I emailed a complaint and lodged a complaint on their website I believe more than a week ago and still no contact. Am I ever going to receive my parcel or should I wait until I get back to work as this is for some reason the only address that they register? Also what company does not follow up on delivery address? I would assusme that it is quite clear that due to the lockdown that there is a good chance I wont be at work, other courier companies call me to the point where it is almost anoying just to confirm that nothing has changed, on the time, when I can expect it, and I say almost annoying but in the best way as I really appreciate the effort. And would preffer the constant call over getting a call TWICE that my delivery is at a wrong address AFTER giving the correct address.

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