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rehana N
1 reviews | Active since Sept 2011
09 Dec 2018, 12:48
Poor service
I am still awaiting my avon order since 22 November. Black Friday special which went missing on their premises. And despite a repack. Some items are short. And I still did not receive my delivery over 3 weeks have passed. They are very evasive and rude. It's like they are doing us the clients a favour.
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Replies (1)
Fast And Furious Couriers's replyOfficial
10 Dec 2018, 08:07Good Day Rehana,
we apologise for the lost order that went missing two weeks ago, that has caused so much inconvenience. I can assure you a repack was requested as soon as we were informed that the order was missing.
The repack was received on Saturday the 8th and has arrived in Durban this morning. I have called our Durban office to delivery to you this morning as a priority.
Unfortunately we cannot assist you in regards to the short packed items on the repack of your order, but once again apologise for the inconvenience that has been caused to you.
With Regards
Anne Van Goethem
we apologise for the lost order that went missing two weeks ago, that has caused so much inconvenience. I can assure you a repack was requested as soon as we were informed that the order was missing.
The repack was received on Saturday the 8th and has arrived in Durban this morning. I have called our Durban office to delivery to you this morning as a priority.
Unfortunately we cannot assist you in regards to the short packed items on the repack of your order, but once again apologise for the inconvenience that has been caused to you.
With Regards
Anne Van Goethem
Fast And Furious Couriers's reply10 Dec 2018, 08:07
Official
Good Day Rehana,
we apologise for the lost order that went missing two weeks ago, that has caused so much inconvenience. I can assure you a repack was requested as soon as we were informed that the order was missing.
The repack was received on Saturday the 8th and has arrived in Durban this morning. I have called our Durban office to delivery to you this morning as a priority.
Unfortunately we cannot assist you in regards to the short packed items on the repack of your order, but once again apologise for the inconvenience that has been caused to you.
With Regards
Anne Van Goethem
we apologise for the lost order that went missing two weeks ago, that has caused so much inconvenience. I can assure you a repack was requested as soon as we were informed that the order was missing.
The repack was received on Saturday the 8th and has arrived in Durban this morning. I have called our Durban office to delivery to you this morning as a priority.
Unfortunately we cannot assist you in regards to the short packed items on the repack of your order, but once again apologise for the inconvenience that has been caused to you.
With Regards
Anne Van Goethem