1 reviews | Active since Jun 2017

03 Jun 2017, 08:57

Poor Delivery Service

<p>I paid for my Avon orders on the 26th of May. I got an SMS on Wednesday(31st May) that I'll receive my parcel within 24-48hours. Called them on Friday( 2 June) to ask when I'll receive my order. They said "today before 5pm".... Today is Saturday the 3rd of June and still nothing. My Avon customers are panicking.</p>

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Replies (4)
Fast And Furious Couriers
Fast And Furious Couriers's reply05 Jun 2017, 08:50
Official

Good day

as per our telephone conversations unfortunately your delivery was ****** in a hijacking. Avon as well as the Zone managers were advised of the orders that were effected. I can confirm that the orders have been credited and are in the process of being repacked by Avon Justine.

As soon as we receive your order it will be dispatched to East London for soonest possible delivery to you.

Regards

n

Fast And Furious Couriers
Fast And Furious Couriers's reply05 Jun 2017, 08:50
Official

Good day

as per our telephone conversations unfortunately your delivery was ****** in a hijacking. Avon as well as the Zone managers were advised of the orders that were effected. I can confirm that the orders have been credited and are in the process of being repacked by Avon Justine.

As soon as we receive your order it will be dispatched to East London for soonest possible delivery to you.

Regards

n

Fast And Furious Couriers
Fast And Furious Couriers's reply05 Jun 2017, 08:51
Official

Good day

as per our telephone conversations unfortunately your delivery was ****** in a hijacking. Avon as well as the Zone managers were advised of the orders that were effected. I can confirm that the orders have been credited and are in the process of being repacked by Avon Justine.

As soon as we receive your order it will be dispatched to East London for soonest possible delivery to you.

Please accept our Apologies for the inconvenience this unfortunate incident which is out of our control has caused you.

Regards

's update15 Jun 2017, 12:16
Reviewer Update

Today's date is 15 June 2017.... Will I ever receive my parcel???

According to fast n furious I was assured to receive the parcel yesterday 14 June as usual, I waited and nothing arrived. Now when I call them they tell me " today before 5pm. "

I've heard the story before with regards to the same order and it turned out that the driver was "hijacked". I just hope I receive my order today.