Pathetic Courier Service

Most pathetic ************* company!! Still waiting for parcel from Avon Phones 3 times today!!!! Said courier is like 5 kilos from my house!!! They lying why did he not deliver. I am very unhappy with the service they give! Manager said I will get my parcel its almost 6 o clock and no courier was here!!! The name fast and furious definitely does not compliment the service they give!! This os totally in acceptable