Order placed on 17 Feb STILL NOT DELIVERED!!!

I placed my Avon order on the 17th of Feb 2016, i have tracked my invoice number and it was sent with a driver on the 18th of Feb 2016. I STILL HAVE NOT RECEIVED MY ORDER! I have been calling to track my boxes since the 24th of Feb and I keep getting told my order has been loaded with a driver and it will get delivered. Today i call and i was told my boxes have been sent back to the Avon branch for Credit. THIS IS PATHETIC!! their reason is cause the driver said the contact is unknown, I AM NOT UNKNOWN. I have been selling Avon for 5 YEARS and they have been delivering to the current address for 2 YEARS! THIS IS A LAME EXCUSE AND THE MOST PATHETIC COURIER SERVICE I HAVE EVER ENCOUNTERED! My clients are very unhappy that these orders are so late and I am losing money because FAST AND FURIOUS COURIERS ARE TOO PATHETIC TO DO THEIR JOB! I am very unhappy as this is the SECOND time i am experiencing this! WHAT IS GOING ON!!?? I have never experienced this in the 5 years i have been selling Avon, only since December 2015 is their service this **********. i would NOT recommend them AT ALL, to ANYONE! I need my delivery THIS WEEK Please!