No service ...no order...unprofessional

I ordered a microwave which was supposed to be delivered yestserday the 3rd of July and it wasnt because the driver couldnt finish with hsr deliveries. Today 4th July 2020 I called the FnF customer service to enquire I was advised the drivers car broke so technically she slept with my microwave not sure if she broke it or opened it..guys this is pathetic why use drivers who no stable cars...its my first time using their service but its unprofessional ,no order, not reliable, they dont repect their customers and have no respect for time..so this term fast is not for them ...ill stick to ram thank you fnf for the worst service granted..