MS
Mariza S

1 reviews | Active since Oct 2018

26 Apr 2019, 19:05

Must be the worst courier in SA

I refer to my earlier telephone conversation with your phone operator / consultant and the driver who was supposed to deliver my parcel YESTERDAY.

I waited at home the whole day for my parcel yesterday. Today we were here as well. The driver says he hooted outside the gate but nobody was here. WHY DID HE NOT BOTHER TO PHONE ME? Or do you still work in the dark ages where your drivers dont have phones with them?

Our house has a large garden and if I am in the back I would not hear a driver hooting at the Gate - if he did even hoot.

This is unacceptable. And not to mention the way I got spoken to on the phone when I phoned. The phone was slammed down in my ear. Then I tried to phone back and guess what? Placed on hold for "the first available operator" which eventually just went dead.

I really do not know why big companies such as Honey uses Fast N Furious.

You really are the worst and as a small business owner you will definitely be the LAST courier company I would use or recommend to anybody!

I think I should send you an invoice for the stock that was supposed to be delivered that my clients will now cancel due to late delivery.

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Replies (1)
Fast And Furious Couriers
Fast And Furious Couriers's reply29 Apr 2019, 11:30
Official
Good Morning,

Thank you for bringing your query to attention

Please be advised that the driver has been called in for questioning

We as Fast n Furious don't tolerate such behavior to our client

This will be dealt with accordingly

Our sincere apologies for the inconvenience this has caused you