Miss Routed Parcel

AVON ORDER WAS TO BE DELIVERED BY THE 14 DEC 2015 AND TO DATE FAST N FURIOUS HAVE NOT DELIVERED ... EXCUSE IS THAT THE PARCEL WAS MISS ROUTED ... UNACCEPTABLE EXCUSE ... CONCERN WAS ESCALATED TO ZANDILE WHO PROMISED TO GET BACK TO ME AND STILL HAVE NOT ... APPARENTLY MY PARCEL WENT TO SOMEWHERE NEAR NAMIBIA!!! FAST N FURIOUS WILL BE HELD RESPONSIBLE FOR PAYMENT OF THIS ORDER!!!