Furious

On the 2nd of December I got a message that my parcel was going to be delivered. I waited till about the 13th and Homechoice did a follow up. 28th December I got an sms saying it was out for delivery. I called them and ask them to deliver from the 2nd Of Jan as I wasn’t around. Called on the 3rd or 4th of Jan I was told it would be delivered the next day. I called again 2 days ago I was told it would be delivered by the 10th. I’m really getting frustrated considering I am paying for something that I don’t even have