****ing Useless
Fast and Furious Couriers you are the worst Courier service out there.
You have had my parcel which I ordered online from Boardmans since the 15th of May. Delivery time promised by Boardmans is 3-5 days.
My parcel went out for delivery on the 17th - 2 days after you received it. Got returned to you the same evening as the driver was running late.
Parcel only sent out again on the 21st. Still no delivery... Now apparently your driver had a break down... *** man... You are beyond useless.
I phoned you on numerous occasions, promises of delivery, promises of getting back to me, failed to materialise.
How long does it take to get a parcel from Meadowdale to Rivonia? Do you use oxwagons? You must have written the testimonials on your website yourself as I doubt you have any customers if this is how you handle clientele.
All I want is my parcel to be delivered TODAY! Can you do it? I doubt it...
Dear Ernst,
thank you for taking my call, I have arranged delivery of your order to you this afternoon. Your details have been communicated to the driver as requested.
We will be conducting a thorough internal investigation as to the failures on both your delivery and the lack of feedback to you.
The level of service you have received is not indicative of the normal level of service we like to pride ourselves on.
Regards
Anne Van Goethem
Dear Ernst,
thank you for taking my call, I have arranged delivery of your order to you this afternoon. Your details have been communicated to the driver as requested.
We will be conducting a thorough internal investigation as to the failures on both your delivery and the lack of feedback to you.
The level of service you have received is not indicative of the normal level of service we like to pride ourselves on.
Regards
Anne Van Goethem