CD
Charlene D

1 reviews | Active since Sept 2016

16 Apr 2019, 10:05

Fast & furious I'm Still waiting for my PAID Avon order ( ***1) for a month already

'm a Avon Representative, and i hate to do this, but for the second time my Avon order have gone missing with the same courier company " Fast & Furious".

I had PAID the order in full and has still not yet received the order.

I placed an order in march 2019 and only one box got delivered, and the courier guy said that the other boxes will come next day. After 3 days I phoned Avon and they tell me sorry they don't know where the boxes is, and will look into it. And guess what no one got back to me, I had to phone everyday since then to ask them when I will be receiving the rest of my Avon products, every time they have a diffident excuse. I even phoned fast and furious couriers they could not help me, also many excuses.

In the meantime I'm losing my clients to other Representative, for they think its my fold that they are not getting their products. I really need the extra income in a month, now because of this I need to make other plans to pay my bills.

Really is this how you want to do business ???

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Replies (1)
Fast And Furious Couriers
Fast And Furious Couriers's reply16 Apr 2019, 11:44
Official
Good day Charlene

 
Please accept our sincerest apologies regarding the inconvenience caused on your delivery.

I have contacted the driver who has your 3rd box and he confirmed, he is at your address to delivery your short consignment. 
This matter has been escalated the manager in Capetown and we assure you this won't happen again as we will be monitoring this closely with the drivers. 

Once again please accept our apologies.

  
Kind regards 

Cynthia