PC
Patronella C
1 reviews | Active since Nov 2018
29 Nov 2018, 09:45
Fast and furious courier service so disgusting
I had my Avon order sent from Johannesburg to Durban on the 24 of November but up to now if i track for it, it shows that it was received by the Durban branch at 7.30am on the 27th. Up to now I still haven't got it and there is no explanation to that. I don't know what kind of service is that? I'm so disappointed
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Fast And Furious Couriers's replyOfficial
29 Nov 2018, 12:08Hi Patronella,
thank you for taking my call.
The order was only received by us on the 26th at 15:47 and not on the 24th, which is the date that your order was invoiced and therefore appears within our system.
Your order consist of two boxes 1 of which unfortunatley was miss sorted by the team in Durban and therefore delayed the delivery which was due yesterday 28th.
Your order is currently being loaded with the route driver and will be delivered today.
We apologise for the inconvenience this delay has caused you.
Regards
Anne Van Goethem
thank you for taking my call.
The order was only received by us on the 26th at 15:47 and not on the 24th, which is the date that your order was invoiced and therefore appears within our system.
Your order consist of two boxes 1 of which unfortunatley was miss sorted by the team in Durban and therefore delayed the delivery which was due yesterday 28th.
Your order is currently being loaded with the route driver and will be delivered today.
We apologise for the inconvenience this delay has caused you.
Regards
Anne Van Goethem
Fast And Furious Couriers's reply29 Nov 2018, 12:08
Official
Hi Patronella,
thank you for taking my call.
The order was only received by us on the 26th at 15:47 and not on the 24th, which is the date that your order was invoiced and therefore appears within our system.
Your order consist of two boxes 1 of which unfortunatley was miss sorted by the team in Durban and therefore delayed the delivery which was due yesterday 28th.
Your order is currently being loaded with the route driver and will be delivered today.
We apologise for the inconvenience this delay has caused you.
Regards
Anne Van Goethem
thank you for taking my call.
The order was only received by us on the 26th at 15:47 and not on the 24th, which is the date that your order was invoiced and therefore appears within our system.
Your order consist of two boxes 1 of which unfortunatley was miss sorted by the team in Durban and therefore delayed the delivery which was due yesterday 28th.
Your order is currently being loaded with the route driver and will be delivered today.
We apologise for the inconvenience this delay has caused you.
Regards
Anne Van Goethem