MS
Mark S
1 reviews | Active since May 2010
08 Dec 2020, 17:20
Failure to deliver
My parcel was supposed to be delivered on the 3rd of december, it's 5 days later, no delivery. Takealot is losing customers because of this.
Helpful (0)
Replies (5)0
Replies (5)
Fast And Furious Couriers's replyOfficial
08 Dec 2020, 18:10Good Day,
Thank you for taking the time to write to us.
A manager will contact you to resolve your concerns
Kind Regards,
Fast N Furious
Thank you for taking the time to write to us.
A manager will contact you to resolve your concerns
Kind Regards,
Fast N Furious
Fast And Furious Couriers's reply08 Dec 2020, 18:10
Official
Good Day,
Thank you for taking the time to write to us.
A manager will contact you to resolve your concerns
Kind Regards,
Fast N Furious
Thank you for taking the time to write to us.
A manager will contact you to resolve your concerns
Kind Regards,
Fast N Furious
MS
Mark S's updateReviewer Update
09 Dec 2020, 12:07Still no one contacted me.... maybe I should just log the delivery as failed, let them try to deliver and send them back to takealot, get reimbursed and never buy anything from takealot again until they changed their courier, this is simply bad management, so I'm looking forward to get to talk to a "manager", your standard reply to everybody sucks.
MS
Mark S's update09 Dec 2020, 12:07
Reviewer Update
Still no one contacted me.... maybe I should just log the delivery as failed, let them try to deliver and send them back to takealot, get reimbursed and never buy anything from takealot again until they changed their courier, this is simply bad management, so I'm looking forward to get to talk to a "manager", your standard reply to everybody sucks.
MS
Mark S's updateReviewer Update
10 Dec 2020, 00:18 Still no contact, maybe Carte Blanche next? or the ombudsman...if I do not get that package by 10 o clock, I'll hit every consumer watchdog and social media platform with this and lodge a complaint at the ombudsman, who will then do an investigation into this matter....tick tock.
MS
Mark S's update10 Dec 2020, 00:18
Reviewer Update
Still no contact, maybe Carte Blanche next? or the ombudsman...if I do not get that package by 10 o clock, I'll hit every consumer watchdog and social media platform with this and lodge a complaint at the ombudsman, who will then do an investigation into this matter....tick tock.
MS
Mark S's updateReviewer Update
10 Dec 2020, 00:21oh and I need to see a disciplinary action against the driver who failed to load my package 5 days in a row!!!
MS
Mark S's update10 Dec 2020, 00:21
Reviewer Update
oh and I need to see a disciplinary action against the driver who failed to load my package 5 days in a row!!!
MS
Mark S's updateReviewer Update
10 Dec 2020, 13:04Again, still no contact, I'll have to speak to my buddy Kim Reid, this is unacceptable.
MS
Mark S's update10 Dec 2020, 13:04
Reviewer Update
Again, still no contact, I'll have to speak to my buddy Kim Reid, this is unacceptable.