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lianey L

1 reviews | Active since Aug 2013

21 Aug 2018, 19:08

Empty promises on delivery!!!!!

Company not reliable. Parcel been at nelspruit branch since 15 Aug. Phoned on Saturday 18 Aug and they said parcel will bel delivered on Monday 20 Aug. Nothing delivered. Phoned again on 21 Aug and promised it will be delivered this afternoon. At 16:00 nothing. Phoned again and they said they are at hectorspruit and on their way. Its now 19:00 and still nothing has been delivered. We spoke to the manager regarding delivery who phoned us this morning. Why would you make empty promises? Would not reccommend this company at all. Definitely not so fast and not so furious!

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Replies (1)
Fast And Furious Couriers
Fast And Furious Couriers's reply22 Aug 2018, 08:15
Official

Good Morning Lianey,

I have attempted to call you in regards to your complaint. I would like to assist you further, but require additional information in order to investigate the non delivery of your goods, and to arrange soonest possible delivery to you.

Regards

Anne Van Goethem