Empty Promises

Parcel was on delivery for Monday 18 June. I called on Monday to say we close at 4pm. Your driver still tried to deliver after 4pm. Tuesday i called your offices again to say we close at 4 pm and i need the parcel today, i was assured that they would contact the driver and tell him to deliver before 4pm. i Called again at 2 pm just to make sure as the day was nearly over again i was told the driver knows and delivery will take place. I called again at 3.30 as no deliver had been made yet, and then it was "we cannot contact the driver" ? I went home and received a call from Fast and Furious at 5pm saying they will deliver to my home address once they contact the driver......at 8 pm i get another call that no they cannot deliver that evening anymore but promise it will be at my offices at 8am. Well it is now Wednesday the 20th June and it 10:27 am and still no delivery i am on the phone to you again and im getting the "i cannot get hold of the driver"

This is really bad service. Dont tell someone something if you not 100% sure it will happen. Dont make empty promises. And if you do then you need to take extraordinary measures to make sure what you said will happen!

I will definitely contact my supplier and tell them what ridiculous service you offer and (as i see on here im not the only one) ask them to please use a different courier in future.

My clients have not been messed around because of you.