Do not use Fast and Furious Couriers - you ro

Absolutely the worst service ever. I am shocked that reputable companies in South Africa are still using this company. 25 phone calls, emails with no responses, filling in online forms, 10 days. And still no parcel. Promises of delivery every day, only to be told that the parcel is now in Durban. Even though I waited at home the whole of Saturday in Cape Town (Somerset West). Please visit their Facebook page, the complaint threads are all over the place, going back to 2017. The arrogance of the employee in Cape Town, Whitney, who made the same promise all other staff made and then has the cheek to tell me to calm down. Then she threatens me by telling me that all calls are recorded. Even though she said in the same call that their phone lines are not working correctly and that she is sorry for that. I request to speak to the manager and then suddenly she calls back on a clear line. At which point I asked for the manager, she continues to block me from the manager, and every time I phone back, they pretend that they can't hear me. I have recordings of all the phone calls as well, should FNF want to investigate further. I also have the telephone records to show the calls and the number of times the calls were cut by FNF staff. THE MANAGER NEVER CALLED.....surprise!!! When I phoned back later and asked for the manager, my calls would be cut immediately. Update - upon phoning back I managed to speak with a Brian. He promised that he will try and find my parcel. He also gave me his cellphone number. Now we wait again!!!!