Disappointing

Fast and furious Couriers as a whole have very little control on their service delivery, starting from call centre agents up to their drivers out on delivery. When dealing with the Call Centre, I find most of their agents to posses very poor people s****s, they sound almost agitated by incoming calls. And of no assistance when querying parcels that are still in the Durban Depot or when drivers are late. On numerous occasions when I had requested for an agent to get back to me, I always had to make the call back to the agent.