BD
Bernadine D
1 reviews | Active since Aug 2014
14 Nov 2020, 17:17
DELIVERY ISSUE RESOLVED
I recently posted a review with Hello Peter which wasn't very good. I must say I was really impressed with the way Fast and Furious handled my complaint. They did their utmost to resolve the problem and kept me inform regarding the progress on a daily basis, sometimes even twice a day. I really felt that they were doing everything possible to resolve the issue. This morning at 08h49 I received an SMS informing me that my parcel had been delivered. I was actually speaking to the driver(Shane) when I got the SMS. Thank you Fast and Furious. You have restored my faith in you. WELL DONE!!! Thank you to everyone one of you who played a role in resolving the issue. I really appreciate it..
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Replies (1)Fast And Furious Couriers's replyOfficial
17 Nov 2020, 18:30Good Day,
Thank you for taking your time to reach out to us
Im glad that we could rectify the delivery and ending on a positive note
We do value you as our client.
May you have a lovely day and keep safe.
Regards,
Fast N Furious
Thank you for taking your time to reach out to us
Im glad that we could rectify the delivery and ending on a positive note
We do value you as our client.
May you have a lovely day and keep safe.
Regards,
Fast N Furious
Fast And Furious Couriers's reply17 Nov 2020, 18:30
Official
Good Day,
Thank you for taking your time to reach out to us
Im glad that we could rectify the delivery and ending on a positive note
We do value you as our client.
May you have a lovely day and keep safe.
Regards,
Fast N Furious
Thank you for taking your time to reach out to us
Im glad that we could rectify the delivery and ending on a positive note
We do value you as our client.
May you have a lovely day and keep safe.
Regards,
Fast N Furious
