FM
Fatima M

1 reviews | Active since Jun 2012

03 Jul 2015, 10:05

Bad service

As per my earlier conversation with Nicole Carter from Fast and Furious Couriers was of absolute disgrace. Nicole's telephonical skills are below average. 1 out of 10. Kindly request your staff to assist with time effeciency in mind. I provided my reference number and she did not have the decency to advise me to hold as she checks the account I had to call out twice to get her attention to ask her if she will assist me, which thereafter she advises that she would transfer my call to the correct department which was not the correct department when te next person answered eventually my call landed with Percy Solomon, he is rude, abrupt and has no manner to speak professionally, he advises that my order will only be delivered on Monday. Avon's policy says 4 to 5 days once payment has been made. I made payment on the 26th June 2015 and I faxed proof and received confirmation of my proof.<br> <br> <br> <br> My ref with Avon: ***<br> <br> <br> <br> My ref with Fast and Furious: ***2<br> <br> <br> <br> Kindly assist herein as my clients are not happy with the service and they have made payment for the products ordered.<br> <br> <br> <br> Fatima Mahter<br> <br> Sales Rep for Avon<br> <br> ***

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