Avon// terrible service from one of your fast and furious drivers today

From: Gwen Maleka Sent: 18 June 2018 03:01 PM To: 'Morne Mills' Cc: ********** ********** ********** Subject: Avon// terrible service from one of your fast and furious drivers today

Good day Morne

I just had a terrible service from one of your fast and furious drivers today, the guy insulted me, his number is ********** 078. He called me at 13h05, telling me that he is at the reception at the main building where I work and I told him that I work at the warehouse building not far from main building, then he said that warehouse building is far from where he parked to my surprised, he said he cannot come to warehouse. And I said then is fine if he cannot come he can go back with the parcel.

He then came to warehouse building and when he got here, he told me that the boxes are too heavy for him to carry and that he is not working for Avon, he is working for himself, that means he cannot give me service I expect as he is working for himself, he then throw the boxes on the table and left them there, I DID NOT EVEN HAVE A CHANCE TO SIGN FOR MY PARCEL.

Well, this kind of a service is not new to me since I joined Avon Family, even last month May, my parcel was out on delivery on Friday but the driver called me on Saturday telling me that he is at work to deliver and I advised that since I am not working on Saturday he must come on Monday. On Monday he told me that he is in Kelvin and he can come urgently to deliver for me if I buy him a cool drink and I refused, I told him that is unacceptable as I cannot pay him to do his job.

This delivery same thing happened my parcel was out on delivery Friday and was undelivered, only to be delivered today and to be delivered by a rude driver, who insulted me to the last degree. Threatening to beat me up and the way I think I am better because I work for Cellc and that I think I smell better, I do not have a have a husband because of my attitude, and he is better that me cause he has a wife….

I really do not deserve this kind of a service, can someone please give me a call and apologise for this pathetic service or get rid of that person, he is not doing a good job and not a good assert for your company.

The next step I will take is to cancel my account with Avon, I am annoyed.

Avon account number ********** 27 My contact no ********** 582

Regards Gwen