1 reviews | Active since Aug 2021
Bad/Rude customer service
On the 26 August 2021 one of the biggest retail did not give a good service it went to a point where this lady body shamed me.....Her name is Videtee Simons
Here is the story, We go into Fashion world store with my daughter checking clothes, come across nice kiddies shirts my daughter asked if we can fit yes it's fine as we about to be helped to count how many items we have the lady asked, who is going to fit which is fine for asking... my response both of us and then she like mam you can't fit kids clothes and to my surprise this is the age i normally fit when i like something from the kiddies section and i respond no i know my size she goes on saying i have a 9-10 skirt(yes 9-10, 11-12 for my daughter then 13 - 14 for myself) i am telling her i said there is going to be the two of us who are going to fit she goes on and say i can't fit because i have big hips????what? do you think i was gonna put on a nine year old skirt on, then i am like please call your manager, no you can call a manager i don't care but you not going to fit anything from the kiddies session, i was fuming by how this lady is addressing me as customer, went by myself look for a manager to solve this problem he said it's okay go ahead and fit, what annoyed me the most is how she swears at me when I told her that she is talking nonsense how can I come to a fitting room if i really wanted something that's small ?????and she went all telling me '' ek prat ***"just in front of other customers and as for her manager i think he was just dismissal because i think he should have told that lady that's not the way you talk to customers no matter how angry you are but i guess shops like this hire without giving a proper training....then manager told me to call this number ***for complaint and that was it.
We are terribly sorry for this unpleasant experience at our store. Your comfort and support is of utmost importance to us. Please allow us an opportunity to make this right. Please provide us with your contact number as well as which branch you visited. Our operations manager will be contacting you immediately. Please send these details to ***
We are terribly sorry for this unpleasant experience at our store. Your comfort and support is of utmost importance to us. Please allow us an opportunity to make this right. Please provide us with your contact number as well as which branch you visited. Our operations manager will be contacting you immediately. Please send these details to ***
