Bad servixe

Fashion IQ Atlantis

Herewith I would like to express my dissatisfaction with regards to the exchange policy during the covid 19

I bought two items of my regular size, which I was not allowed to fit on in front.

After fitting it at home i realize that fashion IQ has smaller items which means taking a large size which is regular to me was to small and I had to take xlarga or even xxlarge upon my return to the shop I requested to speak to the manager or someone who could assist me but no one wanted to give information.

This is unacceptable as we get screened and sanitized with my own masks on but yet we are not are allowed to fit the items but we can handled it and take it for payment. This is not make sense

It is also unacceptable that I loose my money and also cannot wear the items

It is also unacceptable that you are not warn of the items which is small size then the regular of your size.

Why can't fitting rooms or mirrors be available so that to can atleast keep the item against your shoulders. I also ask for contacted number of the manager but no one could provide me with the info