LN
Lerato N

1 reviews | Active since Dec 2017

13 Dec 2017, 23:17

Pathetic service, no responses, beats around the bush-worst service I have ever received from an online company!

I ordered a dress in October, there was a delay with customs - guess what? I am still waiting! That dress was not an expensive high value item that it would take so long in customs. My other issue is the lack of communication from Fashion Hub with updates! I have mailed now three days ago and I've had no response with this. I want a refund and never to use this site ever again!

0
Replies (2)
Fashion Hub
Fashion Hub's reply14 Dec 2017, 15:04
Official

Hi There

Apologies you have been waiting so long for your delivery, unfortunately there have been customs delays which have taken longer than others to get clearance on. If you could please give me your order number so i can follow up for you as you should be receiving communication as well as options. Best would also be to mail us at ***.

Kind Regards

Fashionhub

Fashion Hub
Fashion Hub's reply14 Dec 2017, 15:04
Official

Hi There

Apologies you have been waiting so long for your delivery, unfortunately there have been customs delays which have taken longer than others to get clearance on. If you could please give me your order number so i can follow up for you as you should be receiving communication as well as options. Best would also be to mail us at ***.

Kind Regards

Fashionhub