PATHETIC is an understatement!!!

Item: Fashion Hub
Rating: 1
Author: Renché Seyffert

I've ordered 2 bikini's from Fashion Hub on 1 March 2016. Delivery according to the site was supposed to take 14-21 days. On numerous occassions I contacted Fashion Hub - Christina Hourides to be more spesific (never came across a person more unfit to do her job) to find out why I don't hear anything from them or receive my parcel. On 1 April , after throwing all off my toys from the cot - I did receive one off the bikini's. With no explanation as to where the other bikini is. or how long I will have to wait for it. A few weeks later I did finally receive the second bikini. Which was to big for me. As the sizing as per website and the actual sizes did not agree. I made arrangements with Christina in order to pick up the parcel for exchange. Needless to say - the parcel was not picked up on the date she promise it would. It did not suprise me at all since I haven't received a single day of good service from her. The parcel was however picked up on the next day. Since 15 April I did not hear a word from Fashion Hub and got no response on my emails on Christina. On 4 May I contacted Christina again - due to the fact that I still have not heard from her since 15 April 2016. On that day a mirical happend and she rep**** to my mails. She stated that we will be looking at deliver the next week (9-15 May). I asked her to provide me with the tracking details as soon as the parcel was dispatched. Obviously she did not reply AGAIN. Today is 23 MAy 2016 and I still have not yet received my parcel which I've ordered on 1 March 2016. I've asked them for a refund today - let's see if I will hear from them during the next month. Probably not, but let's see. I will never ever buy anything from Fashion Hub again and will spread the word as far as I go to prevent others from making the same mistake I did by ordering from them. They are a disgrace to all online shopping site and should be ashamed of themselves.

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