AVOID AVOID AVOID

My wife ordered a dress on 07/10/2017 and paid for it at the same time. The order number 19378. Upon enquiring with Christina Hourrides she has been given the run around about some customs issue (as per the other reviews). Ms Hourrides last communicated on 29/11/2017 when she said a refund would be possible and that it would be paid in 14 days. To date there has been no further communications from Ms Hourrides or Fashion Hub. This is tantamount to ***** selling goods and not delivering or commiting to a refund which you have no interest in doing. I request an immediate refund.