AP
Alisha P

1 reviews | Active since Jul 2021

24 Jul 2021, 21:43

Bad experience

Been to the Gateway branch in Umhlanga today, a week after the unrest experienced by our country the store had workers with a don't care attitude. No social distancing protocol was followed by customers, nor did the store workers or manager ensure same was adhered to. Only four cashiers at till points who were extremely slow. Further, it's month end wouldn't they want to ensure a smooth traffic flow of customers at pay points! A cashier was very picky with her customers as she requested only card customers. This would obviously mean that customers who were in the front and paying cash had to be pushed aside whilst card customers were given priority! This in turn led to an altercation amongst customers and even then no manager on site. Sad to say an overcrowded store with no protocols with maintaining distance whilst waiting in line to pay for goods!

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