PUTRATE SERVICE

My car was booked in to have a fender bender repaired on Monday 09/02/2015. They called me everyday to update me on the process, the only question i had was \when will the car be ready". 17/02/2015 - i was promised that worse case scenario the car would be ready for collection on the 20/02/2015.20/02/2015 - my car is not ready. upon calling i was shoved from pillar to post. George the manager could not answer any questions"