Poor workmanship and service

The worst experience at Farbers coachworks Tokia.

I have a rear light broken and my insurance insisted I go to them, I went there and I was informed 10days and my vehicle will be done.

6weeks later and I had still not received my car back, they told me they will call me back, which they never did, so I had to follow up everytime and the manager was still requested to call me which almost 2months later still has not called!!!!

My rear light is misaligned, my rear door is misaligned and was not like that before going to them, the colour doesn't match in the light, when I asked why the sensor light is on saying something is wrong on the diagnostics they told me that I will have to take it to havel as they don't have anyone available to do it so I said let me know when it you will have. This was on the 14th of March and nothing.

My vehicle went in on the 27th of January and the update received was my vehicle will be ready in 10days where as I only received my vehicle back on the 15th of March.

Rental vehicle from insurance has expired and had to request another vehicle and then after all of that still had the audacity to not waiver the excess.

My car is still not been done properly, NO ONE HAS EVEN ATTEMPTED TO CONTACT ME!!!!

Quick to take your vehicle in but the service is pathetic, the workmanship is poor and no pride in their work.

Never will I ever recommend anyone to ever go there.

Hopefully this will receive some attention.