DJ
Dirk J
1 reviews | Active since Oct 2012
20 Jun 2025, 13:23
Poor communication and very long wait times
My car, with a fender bender, has been in their shop since May 28. Their communication is atrocious, they never respond to messages nor to they answer their phones. Discovery Insure has also not been able to get ahold of them. Stay away!
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Farber Coachworks's replyOfficial
20 Jun 2025, 13:38Good Day Dirk,
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
This matter will be escalated to our executive team who will be in contact with you to have this resolved.
Kindest Regards,Farber Coachworks
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
This matter will be escalated to our executive team who will be in contact with you to have this resolved.
Kindest Regards,Farber Coachworks
Farber Coachworks's reply20 Jun 2025, 13:38
Official
Good Day Dirk,
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
This matter will be escalated to our executive team who will be in contact with you to have this resolved.
Kindest Regards,Farber Coachworks
Thank you for bringing this to our attention.
We truly apologize for your unpleasant experience with us.
This matter will be escalated to our executive team who will be in contact with you to have this resolved.
Kindest Regards,Farber Coachworks